Meet the team
We'd like to introduce you to our team who demonstrate a great blend of experience, skills and commitment.
Meet our team, put a face to the name
We’d like to introduce you to today’s team who continue to demonstrate a great blend of experience, skills and commitment, all in the cause of helping you to achieve your aims.
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Managing Director
James Lavin
“I thrive on achieving great results…
… and measure our success by winning work that gives our clients the highest standards of service combined with great value for money!
As Managing Director, I aim to support the entire business with dynamic leadership and management to enable us to achieve our organisational objectives. As a qualified Accountant with an undergraduate degree in Business Economics, I have also completed an MBA from the Bradford University School of Management, providing the company with a a blend of academic, industry experience and commercial knowledge.”
Contact James Lavin
james.lavin@weareleach.com
01484 551217

Client Services Director
Suzanne Pitcher
“I believe in having a collaborative approach to sales which allows us to provide the very best solutions to our customers, whilst solving some of their most complex issues
It’s great to work for a company that after more than 125 years still puts innovation at the heart of its business, with our product portfolio growing each day.
We’re widely acknowledged as a leading visual communications partner, with the ability to offer an end-to-end service, across markets ranging from retail to events, and everything in between. This is a great platform on which to make an impact as Client Services Director at Leach.”
Contact Suzanne Pitcher
suzanne.pitcher@weareleach.com

Head of Operations
Russell Wilson
“My aim is for us to deliver a consistent high level of customer service across the business…
I take pride in not only leading our production and operational teams but also our R&D department, which is at the forefront of delivering the very best and latest solutions to our customer base.
Furthermore, its my responsibility to ensure all customer projects are processed efficiently, on time and to budget, helping us to deliver customer satisfaction and loyalty.”
Contact Russell Wilson
russell.wilson@weareleach.com
07812 670630

Head of Inspire
Tom Foster
“My goal is to help everyone get things right first time………..
by co-ordinating all stages of specification, production and design. Working as part of a customer-centric organisation, I believe that communication and honesty are key to success and helps to ensure our clients have 100% trust in us. I take pride in every one of our projects, delivering on time, on budget and exceeding customer expectations.
Coming from a construction and engineering background I have a passion for process and accuracy, something which is paramount when a project contains up to 1500 individual graphics!”
Contact Tom Foster
tom.foster@weareleach.com
01484 551270

Technical Sales Manager
Jim Challenger
“If you aren’t sure how to do something, ask Jim!
The majority of my career at Leach has been in project management where I relished the challenges of designing new products and developing the specifications to suit.
I now use this experience to advise clients on the best solutions for their projects – solutions that will give them great impact, exceptional quality and long lasting results within their budget!”
Contact Jim Challenger
jim.challenger@weareleach.com
01484 551232

Business Development Manager
Dale Broadhead
“As a strong communicator I have a passion for collaborating with prospective clients to pose solutions they didn’t think were possible.
This approach reflects everything that Leach is about and to consistently promote new solutions to customers is key to our business growth. Having worked within sales and marketing for over 20 years, my knowledge and expertise supports customers in achieving their objectives.”
Contact Dale Broadhead
dale.broadhead@weareleach.com
01484 551259

Sales Account Manager
Daniel Deakin
“Throughout my career I’ve always had a customer-centric approach to sales and account management.
I believe in putting the customer first and constantly strive to deliver the highest quality service to our clients.
I really enjoy the dual role of maintaining high quality service levels for existing customers and developing new business sales through our innovative graphic displays.
With a number of new products planned for the year ahead, I’m already looking forward to showcasing them to both new and existing customers.”
Contact Daniel Deakin
daniel.deakin@weareleach.com
01484 551278

Head of Innovation
Mike Willshaw
“In 2016 we may have celebrated our 125th anniversary, but our company is renowned for innovation.
We’ve continued to come up with new and unexpected graphic displays that get the industry talking and to be part of that brings fantastic job satisfaction.
I love being able to think creatively and invent solutions that offer stronger commercial benefits for our clients’ design problems. The landscape is constantly changing, but thanks to close continued dialogue with our customers, I think we’re one step ahead”
Contact Mike Willshaw
mike.willshaw@weareleach.com
01484 551225

Product Development Designer
Martin Burton
“I get great satisfaction from being able to create an elegant and practical solution…
to a design request that originally had me scratching my head with confusion.
I have worked as a 3D designer for over 10 years in a variety of industries including engineering, electrical and construction.
The knowledge I have gained allows me to see possibilities beyond the obvious whilst not overlooking the most sensible.”
Contact Martin Burton
martin.burton@weareleach.com
01484 551260

Design Engineer
Henry Smedley
“I enjoy working within a dynamic and creative R&D team…
…to meet the day-to-day design demands of the company whilst also pioneering new product innovations.
Being an experienced design engineer, I have a history of working on varied and exciting projects involving problem solving, design and developments, using effective and economic solutions.
I love being able to turn a client’s vision and concept into a reality.”
Contact Henry Smedley
henry.smedley@weareleach.com
07483 049533

Senior Account Manager
Carolyn Linham
“For me every day is different with new and interesting challenges constantly presenting themselves.
With 25 years’ service for Leach, including 15 in my current role, I have a strong technical knowledge of print and I make getting the details right a major priority. Sometimes I have to use dogged determination, but I will do whatever it takes to ensure my clients receive the desired results.”
Contact Carolyn Linham
carolyn.linham@weareleach.com
01484 551219

Account Manager
Rachel Stancliffe
“I enjoy the pressure! I like the challenges that come with account management, working to tight deadlines and specifications.
Having worked as production administrator and then production manager before starting my current role in 2010, I use my knowledge of all of our processes to ensure that we deliver exactly what our clients need, on time and at the right specification”
Contact Rachel Stancliffe
rachel.stancliffe@weareleach.com
01484 551272

Commercial Assistant
Leia Houtekamer
“It’s great to be a part of a growing local business with such a global impact.
My role involves a lot of work in the purchasing department, overseeing orders of materials and components to ensure we can maintain our fast and top-quality turnaround for our clients.
I also work closely with our internal production departments to ensure they have everything they need to complete a job to the best standard, while also liaising with our suppliers to keep up working relationships.
Life at Leach is fast-paced, challenging and always changing!”
Contact Leia Houtekamer
leia.houtekamer@weareleach.com

Account Manager
Jayne Nuttall
“Every day brings a different challenge but working within a focused and supportive team makes my job very interesting and enjoyable.
My job has revolved around handling complex customer orders for all of my 29 years at Leach. I wouldn’t like to think how many customer telephone calls I’ve taken!”
Contact Jayne Nuttall
jayne.nuttall@weareleach.com
01484 551222

Account Manager
Hayley Lloyd
“I enjoy the variety of my job, each day involves something new
I am used to working in a fast paced environment and thrive on being busy. It’s great that I can build on my years of industry experience looking after the requirements of a wide range of clients, ensuring that quotes are returned, queries are resolved and jobs are put into production.
I feel very lucky to be working with such good people, everyone has made me feel so welcome here at Leach.”
Contact Hayley Lloyd
hayley.lloyd@weareleach.com
01484 551208

Account Manager
Phil Higgison
“I particularly like working within our strong account management team.
Our work is varied and quick paced, and I am confident in the support from other departments and colleagues.
I’ve been in the display printing trade for 19 years having worked as a screen printer, digital printer and Mac operator. My experience in sales and customer service roles started when I was living abroad, but since my return to the UK I’ve continued my career in print account handling and was heavily involved in the 2012 Olympics project.”
Contact Phil Higgison
phil.higginson@weareleach.com
01484 551236

Installation Manager
Rick Helliwell
“The things I love about the job are the day-to-day challenge and seeing satisfied customers.
I’ve been at Leach for 17 years and I had a shop-fitting background before that. In working my way up through the print and print finishing departments on Leach’s shop-floor and via a project management role, I have built up an invaluable bank of knowledge to draw upon in my current position.”
Contact Rick Helliwell
rick.helliwell@weareleach.com
01484 551271

Installation Manager
Chris Carr
“I like the varied nature of my job…
which allows me to use all of my organisational, logistical and practical skills. Also, working on customers’ sites means I get to see various parts of the world on a frequent basis, which can be pretty enjoyable too! I’ve been involved with Leach for over 10 years, including as a printer and a print finisher, which gives me the advantage of being able to anticipate potential issues before they have arisen.”
Contact Chris Carr
chris.carr@weareleach.com
01484 551274

Business Development Manager
Sara Foster
“I have a keen personal interest in heritage and culture…
Having joined the company in 2014, my career at Leach began as a senior project manager, overseeing the successful delivery of many high-profile projects across the museum and heritage sector. This included the SAASCC Museum in Kuwait, at the time the largest museum project in the world!
This experience, combined with a keen personal interest in the heritage sector, means my role as business development manager puts me in a great position to guide and support clients to achieve their objectives.
Whether its project management or business development, delivering high-quality graphic solutions and exceptional service levels runs throughout our business, and it is my job to ensure we are providing and innovating the very best possible solutions to meet client objectives.”
Contact Sara Foster
sara.foster@weareleach.com
01484 551213

Project Manager
Simon Jones
“The most rewarding part of my job is overseeing on-site installation –
it’s great to witness our products transform bare spaces in a matter of days!
I have worked my way through most departments at Leach, joining the digital studio where I really found my feet and was quickly promoted to studio manager.
I now manage large museum projects and am looking forward to the exciting projects coming up this year!”
Contact Simon Jones
simon.jones@weareleach.com
01484 551273

Project Manager
Cliff Davis
“I thrive on the challenge…
… of dealing with high profile clients at the other side of the world and can’t wait to see the results of all my hard work!
My knowledge and experience of Leach’s internal processes gives me a head start when it comes to design, artworking and graphic production and my long standing positive relationships with my colleagues and suppliers provides a great platform for this role.”
Contact Cliff Davis
cliff.davis@weareleach.com
01484 551253

Bid Manager
Edward Thorpe
“Estimating heritage projects at Leach is an exciting combination of the analytical and the inspirational.
No two projects are ever the same which makes my role more enjoyable and fulfilling. I combine my passion for our heritage with my enthusiasm for estimating.
I joined Leach in September 2015 as the next step in my varied career in the general commercial printing, book printing and signage industries. My previous studies in history continue to give me a strong analytical skillset”
Contact Edward Thorpe
edward.thorpe@weareleach.com
01484 551255

Installation Coordinator
Josh Taylor
“We set a high standard when it comes to customer satisfaction.
Having already been involved with Leach before starting my role here, my transition to the company was relatively straight-forward.
I support our in-house installation team on a day-to-day basis, who set a high standard when it comes to customer satisfaction, so drawing on my account management background has made it possible to integrate with the team and the customer base.”
Contact Josh Taylor
josh.taylor@weareleach.com
01484 551201

Senior Project Manager
Emma Felton
“I love the variety in my role, no two projects are the same.
I come from a design background and hold a BDes Hons degree in Textile Design. My position at Leach perfectly combines this experience and my enthusiasm for the industry that comes with over a decade of project management experience.
My role as senior project manager involves overseeing the successful delivery of a variety of projects across the museum and heritage sector, worldwide.
Since joining Leach, I have particularly enjoyed being involved in projects at the Brooklyn Museum in New York, Wembley Stadium and the Palace of Holyroodhouse in Edinburgh.”
Contact Emma Felton
emma.felton@weareleach.com
01484 551 210

Project Manager
Kelly Hyde
“I relish managing the end-to-end process…
… from the initial client meetings and planning, through to seeing a project brought to life, completed and installed on-site – its a great feeling.
One day I’m in the office with my head in spreadsheets and the next I’m on-site with the install team – no day or project at Leach is the same which keeps things interesting and drives my passion to deliver the very best results for our clients!
Contact Kelly Hyde
kelly.hyde@weareleach.com
07483 039108

Project Manager
Evie Fodden
“I enjoy the variety in my role…
…from tender handover and critical path planning, to scheduling graphics into production and overseeing on-site installations – I am involved at every stage of a project.
Every project and customer is different too, which makes the job really exciting!
I’m currently working on The Box in Plymouth which is due to open in May 2020. The galleries here are really diverse in terms of theme and feel, which has allowed us to develop bespoke graphic requirements to meet the customer’s needs.
Contact Evie Fodden
evie.fodden@weareleach.com
01484 551200

Marketing Co-ordinator
Grace Gannon
“I love the diverse nature of my role and the industry.
For a company with such a global impact, it is important to shout about our accomplishments, product developments and leading solutions within our chosen sectors.
Aligning our communications with each market’s demands ensures that our customers’ needs are fulfilled whilst contributing to our brand presence and company objectives.”
Contact Grace Gannon
grace.gannon@weareleach.com
07483 049536